Manage my account

What is My Account?

Your personal account is your own account you sign in to after entering your username and password. In this account you will have access to all Biuky functions such as the number of points on your account, view your pending or previous orders, contact the customer service, etc ...

How can I create an account on Biuky.co.uk?

To create an account on Biuky.co.uk, simply provide us with your email address, check your inbox, verify your email address and follow the steps to signup.

How can I create a secure password?

To create a secure password, we recommend a mixture of number and letters. For example: A?4:M4RT4

How can I add a new address to my address book?

In your Account you will find the option to "Edit or add adress".

Can I change my username, my email address or password?

Yes. This is possible. You just need to log in to your account and click "Edit Data", then you can make the required changes.

How do I sign out of my Biuky account?

To sign out of your account, go to "My Account" and click "Sign out", at the top right of the screen.

How do I cancel my subscription to the newsletter?

If you currently receive newsletters, go to a previous newsletter and at the bottom of the page, you will find a link in which you can unsubscribe. Your email address will be removed from our database. Please allow 48 hours for the change to take place.

What can I do if I have forgetten my password?

At the top of the website, you can log on to your personal account. If you have forgotten your password, enter the email address used for the account and click on the link "Forgotten password".

You will receive an e-mail with the instructions on how to reset your password.

How to close a customer account ?

To close a customer account please get in touch with our customer service team using the contact us section on our website. 

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